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Campus Library Assessment : User Feedback & Surveys

UW Libraries Triennial Survey

2013 UW Libraries Triennial Survey

In order to assess our services, collections, and spaces, the Bothell Campus Library partners with UW Libraries at Seattle and Tacoma to conduct a regular user satisfaction survey.

The results of the 2013 Triennial Survey show a high rate of satisfaction among both students and faculty on this campus. We also found that we are reaching a large portion of UW Bothell students with our instruction program. 72% of undergraduate students surveyed had received library instruction in a class during the 2012-13 academic year. Additional, 98% of undergraduates used the library's services and/or collections.

 

 

 "I find the library to be an essential component to my academic sucess." (UWB undergraduate, 2013)

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Undergraduate students report that the library has a significant impact on their academic success. 78% of students surveyed indicated that the library contributes to their overall success.

 

On average, students felt that the library was a major contributor to their ability to prepare and/or complete their coursework, reporting a 4 out of 5. This number is up from a 3.88 reported in 2010. 

 

 

 

"Overall, the library is vital to what I do as a researcher and teacher here. The more resources our awesome librarians get, the stronger students and faculty will be in all phases of their work." (UW Bothell Faculty)

 

Faculty also expressed high satisfaction with the Library. In 2013, surveyed faculty ranked the library as a major contributor to their ability to conduct research as well as teach effectively. 

 

97% of faculty rate their overall satisfactions with library services and collections as very high, with a mean score of 4.73 out of 5. 

 

 

 

 

 

Surveys & Reports

Links to survey instruments and full results for Cascadia and UW Bothell.

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