Elteto, Sharon. et al (2008) "Is the Library a 'Welcoming Space'? An Urban Academic Library and Diverse Student Experiences." Libraries and the Academy. 8:3, p. 325-7. Johns Hopkins UP
Portland SU Library research grounded in Crit Theory
Shachaf, Pnina and Mary Snyder. (2007) "The Relationship Between Cultural Diversity and User Needs in Virtual Reference..." Journal of Academic Librarianship. 33:3, p. 361-7.
Compares info seeking habits of black and white students
Shachaf, Pnina, et al. (2008) "Service Equality in Virtual Reference." Journal of the American Society for Information Science and Technology. 59:4, p. 535-50.
Evaluates e-service quality received by users across different gender and ethnic
Asher, Curt, Emerson Case, and Ying Zhong. (2009) "Serving Generation 1.5: Academic Library Use and Students from Non-English-Speaking Households." College & Research Libraries. 70:3, p. 258-72.
Asher is a prominent author on Gen 1.5 issue
Collaborations with outside departments
Collaborations with departments outside the library: