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Research Guides

Publications & Professional Contributions

Selected Publications

  • A Research Guide for Undergraduate Students:  English and American Literature.  6th ed.  New York:  Modern Language Association, 2006.  (co-authored with Nancy L. Baker)
  • "Libraries and Communities: Reaching out with Web 2.0."  Alki: the Journal of the Washington Library Association.  24(March, 2008): 10-11.
  • "Reference Services."  Encyclopedia of Communication and Information.  New York:  MacMillan Reference, 2002.

Selected Presentations

  • "From Many to One and One to Many:  The Power of Collaboration."  American Library Association Annual Meeting, June, 2010.

  • "Virtual Reference Academically Speaking."  Reference Renaissance Conference, August, 2010
  • "Playing Well with Others."  Ref22 Webinar, Washington State Library, March, 2010.


  • Peer reviewer, Reference and User Services Quarterly

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