Christine Tawatao: Publications & Presentations

Select Publications

• "Understanding the Transfer Student Experience Using Design Thinking", Reference Services Review, Vol. 45 Issue: 2 (2017), https://doi.org/10.1108/RSR-10-2016-0073. With Linda Whang, John Danneker, Jackie Belanger, Stephen Edward Weber, Linda Garcia, and Amelia Klaus.
• “Will They Press Play? Online Tutorials Assessment.” Proceedings of the 2014 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, Seattle, WA, August 2014. With Robin Chin Roemer, Nia Lam, and Verletta Kern
• “LibGuides Usability Testing: Customizing a Product to Work for Your Users.” Proceedings of the 2010 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, Baltimore, MD, October 24-27, 2010. With Rachel Hungerford, Lauren Ray, and Jennifer L. Ward

Select Presentations

• “A Fresh Assessment Mindset: Using Design Thinking at the University of Washington Libraries.” LLAMA MAES Panel, ALA Annual Conference, Orlando, FL. June 2016. With Jackie Belanger
• “User Personas How Fake People Can Help Us Make Libraries Better.” Designing for Digital Conference, Austin, TX. April 2016
• “Responsive Design: A Future-Friendly Web Strategy.” Online Northwest, Corvallis, OR. February 2014