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UpToDate Help Guide

Guide to UpToDate.

Accessing UpToDate

By accessing UpToDate via the UW Libraries, you will avoid many access issues. Click on UpToDate from the Health Sciences Library homepage, Library Research Guides (like this one), the Care Provider Toolkit, etc. to be routed through UW NetID sign in, which verifies that you are currently affiliated with the UW and should have access. 

If you are still not able to get into UpToDate, review the issues below to find out if your issue is resolved by re-authentication, waiting until your program start date is closer, or you need a new sponsored UW NetID.

Common Access Issues

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Regular Re-authentication

Every 90 days UpToDate (UTD) requires users verify that they are still affiliated with the UW by signing in to their UTD account while also signed in with their UW NetID. You may receive an email stating that you must verify via UW Medical Centers Montlake and/or Harborview when the 90-day period is ending.

To re-authenticate, follow these steps: 

  1. Log in to UpToDate with your UW NetID via the Health Sciences Library. 
  2. If not automatically signed in, click on the Sign In option in the upper right of UTD and use the personal account info you used to create a personal account on UTD (not automatically your NetID).
    1. If you were automatically logged in to your personal UTD account, you will see your name and CME (if any) in the upper left. If this is the case, you may skip this step. 
  3. Continue using UTD normally via the app or web for the next 90 days and re-authenticate when prompted.
    1. Please note: If you regularly sign in with your NetID, you may never be prompted to re-authenticate because the 90-day clock restarts each time you do.

Program Start Date

Your UW NetID will give you access to UW Libraries resources a maximum of 14 days before your program start date. Sometimes it is only 7 days before your program starts and depends on how your department set up your NetID. If your program starts in five business days and you are not able to access UpToDate, please email UW IT at help@uw.edu or contact the UW Information Technology Service Center at 206-221-5000. 

UW NetID Troubleshooting: Sponsored NetIDs

If neither of the above solutions resolve your issue, you may need to reach out to your department admin to determine whether your sponsored NetID was set up correctly.