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Research Guides

Wall Street Journal access

Troubleshooting

Having trouble accessing your WSJ account?

  1. Always use WSJ.com/UW to log in.

Resetting/restoring your subscription:

  1. Log out of WSJ
  2. Clear your browser cache and history.
  3. Try logging in again at WSJ.com/UW.

Still having trouble? E-mail the business librarians.

Privacy Notes

When you create a WSJ.com, your personal information is subject to use by publisher Dow Jones as described below.

  • How/when personal data is collected: Information required when you sign up for an account or create a profile; use an interactive feature (such as chat, chat bot or article sharing options); participate in a community forum. 
  • Data collected through third parties: If you access through a social media service, information collected may include your social media user ID and/or user name, profile picture, email address, demographic data, your interests, and your activities on other websites.
  • Other data collected through third party analytics providers, ad networks, and advertisers: Dow Jones can track your online activities over time and across third party websites, apps and devices. Data may include your name, contact information, your transactions, purchase history, or relationships with various product and service providers, and use of certain applications. 
  • Other data that may be collected: Password, birthday, education or graduation year, occupation, financial information (i.e. income, investments, portfolio transactions and value), live event accommodations, and interests.

Privacy Notes

When you create a WSJ.com, your personal information is subject to use by publisher Dow Jones as described below.

  • How/when personal data is collected: Information required when you sign up for an account or create a profile; use an interactive feature (such as chat, chat bot or article sharing options); participate in a community forum. 
  • Data collected through third parties: If you access through a social media service, information collected may include your social media user ID and/or user name, profile picture, email address, demographic data, your interests, and your activities on other websites.
  • Other data collected through third party analytics providers, ad networks, and advertisers: Dow Jones can track your online activities over time and across third party websites, apps and devices. Data may include your name, contact information, your transactions, purchase history, or relationships with various product and service providers, and use of certain applications. 
  • Other data that may be collected: Password, birthday, education or graduation year, occupation, financial information (i.e. income, investments, portfolio transactions and value), live event accommodations, and interests.