*Cite and Analyze Business Information: Journal Articles

Basic format for a journal article in an electronic journal (or from a database)
Author, A.A., & Author, B.B. (Year). Article title. Periodical Title, volume number(issue number), pages. https://doi.org/xx.xxx/yyyy 

Notes about DOIs and URLs:

• If the article is assigned a DOI (digital object indicator), include it after the page numbers of the article.
• If the online scholarly article is published on a website and no DOI is assigned, indicate the URL of the website you retrieved the article from.
• If the online scholarly article is published in a database and no DOI is assigned, do not include a URL or any database information. 

Citation example:
Hendrikx, A., & Castro, D. (2022). Netflix’s community relationship management: An analysis of its Facebook-USA page. Journal of Media Business Studies, 19(2), 108–125. https://doi.org/10.1080/16522354.2021.1932396
Intext citation:  (Hendrikx & Castro, 2022)